tambang Casino & Sportsbook Data Care

This page describes what we collect when you use tambang and how we keep that data protected. From the moment you open our app on your phone or access our mobile site, through account creation, KYC verification, deposits via DANA or e-wallet, withdrawals, and every game you play—we collect specific information. We explain exactly what data we gather, why we need it, how long we keep it, who we share it with, and what rights you have over your own information.

We at tambang believe privacy is not negotiable. Your personal data belongs to you. We do not sell your information to third parties for marketing. We do not share your payment details with anyone outside our encrypted payment processing chain. We do not track your behaviour across other websites. Instead, we collect only what we need to operate our platform fairly, comply with regulations, and keep your account secure. Your data is encrypted on our servers, and you can request access to or deletion of your information anytime through our support team.

Read on to understand our data practices in detail. If you have questions about how we handle your information, contact our English-language support team through in-app chat or our contact form.

What we collect on our tambang platform

When you create a tambang account, we collect your legal full name, date of birth, email address, and mobile phone number. These are required to verify your identity and send you account notifications (password resets, deposit confirmations, withdrawal status). We do not collect information you do not provide—we do not use your location services, your phone contacts, your calendar, or your photo library without your explicit permission.

During our Know Your Customer (KYC) verification process, we ask you to upload a photo of your government-issued ID (passport, driver's license, or national ID card). We encrypt this document, store it on secure servers, and use it only to verify your identity once. We do not use your ID image for any other purpose. Once verification is complete, we retain the encrypted document for compliance purposes but do not access it again unless you change your account details and trigger re-verification.

Payment data and how we handle it on tambang

When you deposit through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), we do not store your card details, banking credentials, or payment authorization codes on our servers. Instead, we route your payment authorization directly to your chosen payment provider through encrypted channels. We receive only a confirmation token—proof that the transaction succeeded. Your payment provider holds your sensitive financial information; we never do.

For record-keeping and compliance, we log the amount deposited, the payment method used, the date and time, and the confirmation token. This information appears in your account transaction history. We use it to reconcile your balance, dispute chargebacks if needed, and comply with financial regulations. We keep these records for seven years after the transaction, as required by law in many jurisdictions.

Game activity and account history on tambang

Every game you play on tambang is logged permanently in your account history. We record the game type (slot, live-dealer table, sports bet, esports market), your wager amount, the outcome, your payout, the date and time, and a unique round ID. This log is auditable—you can review any past game anytime through your account. We use this data to settle disputes fairly, detect fraud, and comply with gaming regulations. We retain game logs indefinitely, as required by law in most jurisdictions where we operate.

We also log your account login history (date, time, device type, approximate location based on IP address). This helps us detect unauthorized access—if someone logs into your account from Jakarta when you are in Bandung, we flag it and notify you. We do not use location data for marketing or analytics; we use it only for security.

Third-party processors and data sharing on tambang

We share your data only with third parties who help us operate tambang. These include payment processors (the companies that handle mobile banking, local payment, and bank transfers), hosting providers (the servers that store our platform), and fraud-detection services (companies that identify suspicious activity). Each third party signs a data protection agreement committing them to the same confidentiality standards we maintain. We do not sell your data, and we do not share your information with marketing companies, data brokers, or advertisers.

Some of our third-party processors may be located outside your country. This means your data may sit on servers in other jurisdictions and may be subject to those jurisdictions' laws. We use standard contractual clauses and encryption to protect your information regardless of where it sits. If you are uncomfortable with international data transfer, contact our support team to discuss your options.

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  Payment processorsData sharing

  We share payment confirmation data with online payment, e-wallet, and your bank to reconcile deposits and process withdrawals. No other payment details leave our encryption.

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  Fraud detectionSecurity

  We share anonymized login and transaction patterns with fraud-detection partners to identify and prevent unauthorized account access.

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  Regulatory complianceLegal

  If required by law, we may share your account data with financial regulators, tax authorities, or law enforcement. We notify you of such requests unless legally prohibited.

Cookies and session tracking on tambang mobile

Our tambang app and mobile website use session cookies to keep you logged in securely. These cookies store an encrypted session token—not your password or payment details. The cookie expires after subject to verification of inactivity, forcing you to re-authenticate if you step away. We do not use cookies for tracking across other websites or for advertising purposes. We use them only to maintain your secure session on our platform.

We do not use third-party tracking pixels, analytics cookies, or advertisement cookies on tambang. If you see our app or website using Google Analytics or similar tools, that is not our doing—your device or network may be inserting tracking code, which we do not control. We recommend reviewing your device privacy settings and network security to prevent unwanted tracking.

Your rights over data on our tambang platform

You have the right to access your data anytime. Log into your tambang account and review your personal information, payment history, and game activity. You can also request a complete data export in machine-readable format through our support team. We provide this export free of charge within 30 days.

You have the right to correct inaccurate information. If your name, phone number, or other details are wrong, update them through your account settings. We verify changes during KYC re-verification if they are substantial (like your legal name).

You have the right to request deletion of your account and associated personal data. When you close your account on tambang, your personal information is deleted within 30 days, except for data we must retain for legal compliance (transaction records kept for seven years, game logs kept for regulatory audit). We will notify you of what data we must retain and why.

Data retention and account closure on tambang

We retain your account data for as long as your account is active. If you close your account, we delete your personal information (name, email, phone, ID image) within 30 days. We retain transaction records for seven years to comply with financial regulations in jurisdictions like Jakarta, Surabaya, Bandung, and Medan where we operate. Game logs are retained indefinitely for regulatory compliance. After you close your account, we cannot restore your personal data—if you rejoin, you create a new account and go through verification again.

Updates to our privacy policy on tambang

We may update this privacy policy as our platform evolves or as regulations change. We notify you of material changes through your account notifications at least 30 days before they take effect. If you disagree with the updated policy, you can close your account before the new terms apply. Your continued use of tambang after the update date means you accept the new policy.

Contact us about your data on tambang

If you have questions about how we handle your data, want to exercise your privacy rights, or believe we have mishandled your information, contact our support team through in-app chat or our contact form. Our English-language team responds to data-privacy requests within five business days. For urgent privacy concerns, you can also escalate directly to our data protection officer through our Legal Notice page. We take all privacy inquiries seriously and work to resolve them promptly and fairly.